Privacy Policy
Better than Flowers is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect your personal information.
BTF’s Commitment to Security
Personal information is accessible only by staff designated to handle orders, inquiries and requests. All BTF staff with access to personal information are bound to adhere to this policy as part of their contract with BTF.
Personal Information that BTF May Collect
BTF collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, credit card, order and inquiry information. BTF does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.
How BTF May Use Personal Information
BTF will use your personal information for the purpose for which it was submitted such as to reply to inquiries, handle and process your orders and process billing and business requests related to our company, and we will use such information for recordkeeping, follow-up and marketing. Your contact information will also be on a list to receive information about BTF promotions. At any time you can add or remove your name from our mailing list by contacting us at: contactus@betterthanflowers.ca
How Your Information May Be Shared
BTF will not share your personal information with any external agencies or businesses. BTF never sells or rents personal information.
We will only release personal information under the following circumstances:
Where release is required by law (for example, a subpoena)
Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a law enforcement agency should be made aware of;
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at contactus@betterthanflowers.ca
Computer Tracking and Cookies
Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to our clientele.
Problems
If you have a complaint about BTF’s compliance with this privacy policy, you may contact us at: contactus@betterthanflowers.ca
